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OHQ's records suffice evidence of a charge that is payable unless they are shown to be incorrect. Customer will utilize its practical efforts to inform OHQ of any billing dispute within fourteen (14) days of receipt of a billing, following the procedure described in Section 15. If Client conflicts an invoice, the invoice has to proceed to be paid promptly however OHQ will certainly attribute or refund Client if it is later on fairly figured out by OHQ or according to the conflict resolution process outlined in Section 15 that the billing was wrong and the Client is entitled to a credit history or refund.

Such modifications may consist of, without restriction, adjustments to the quantities of the Subscription Charges or Usage Costs for OHQ Paid Solutions, changes to the usage allocations consisted of in the Pricing Plans, and discontinuation of Prices Strategies. (a) Each such modification will certainly work after reasonable breakthrough composed notification is provided to Customer (as an example, by being posted to the OHQ Internet Site), other than that any such modification that affects a Selected Paid Service will relate to Client beginning at the beginning of a Paid Solution Term beginning no less than thirty (30) days from the day which OHQ gives notice of such alteration to Consumer according to Area 16.8.

If Consumer does not end its use any kind of affected Selected Paid Service prior to the efficient date of such alteration, Consumer will certainly be considered to have actually accepted such revision with regard to such Selected Paid Service. (b) If a Prices Plan picked by Consumer is stopped, OHQ will certainly give Customer with reasonable breakthrough notification of no much less than thirty (30) days and Client will certainly be offered the alternative of picking a new Prices Plan from then-current pricing strategies supplied by OHQ.

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For evasion of doubt, this paragraph does not relate to modifications to the Price List, which are resolved in Section 7 (remote receptionist).1. Client stands for that all information provided by Client and its customers to OHQ (consisting of, without constraint, all call information and details regarding Customer's Bank card) is accurate, up-to-date and full at the time it is offered to OHQ

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Customer must in any way times abide by all regulations, laws, standards and codes applicable in connection with its usage of OHQ Offerings and the Customer's supply of its product and solutions to its customers. Consumer will certainly not make use of any OHQ Offerings to take part in, or to motivate or aid others to take part in, any kind of illegal or deceptive tasks.

If a new Paid Service Term begins earlier than three (3) days after such email is sent out, Consumer will certainly incur the applicable Registration Fee for the brand-new Paid Solution Term (the ""). The effective date of such termination will be either (i) the Asked For Discontinuation Date, or must Consumer not mention a Requested Discontinuation Date, (ii) the last day of the Final Paid Service Term.

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Where Customer terminates according to this Section 10.1(b): (i). The Registration Charges that have been pre-paid will certainly be preserved and the OHQ Offerings readily available to Consumer till the last day of the Final Paid Service Term (subject to reinstatement charges under provision 10.3(e)) and the extra balance of the Prepaid Usage Credit report will certainly be maintained by OHQ for future use by Customer if Client determines to re-instate or otherwise re-commence the OHQ Solution pursuant to Section 10.3(e); or (ii).

(b) Complying with discontinuation of any kind of OHQ Service, OHQ will certainly not be responsible at all for answering phone calls, taking or delivering messages, or performing any kind of various other activities in link with such OHQ Solution. (c) Upon termination of all OHQ Services, OHQ may end Client's Account and Consumer's accessibility to the Account.

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(e) Following termination of any kind of OHQ Services, OHQ will have no responsibility to reinstate or otherwise recommence such OHQ Services. If OHQ elects (in its discernment) to restore or otherwise recommence an ended OHQ Providers, OHQ might require that Customer pay a reinstatement cost of $30 (to cover OHQ's sensible expenses in processing the reinstatement) Information collected by OHQ from Customer and its callers might be made use of, disclosed and shared by OHQ based on OHQ's privacy policy as readily available on the OHQ Site ("") and as might be changed every now and then.

The Controller thus assigns the Cpu relative to processing tasks embarked on in the program of the arrangement of assistant solutions. OHQ and Customer recognize and agree that the Processor undergoes the adhering to commitments: The Cpu shall abide by the relevant Information Defense Laws and have to: (a) only act on the composed instructions of the Controller and make sure those acting under their authority do the exact same; (b) make certain that people processing the data undergo a task of self-confidence; (c) utilize its finest endeavours to guard and protect all personal data from unauthorised or illegal handling, including (however not restricted to) accidental loss, damage or damage; (d) ensure that all handling satisfies the demands of the GDPR and relevant Information Protection Regulation; (e) guarantee that where a Sub-Processor is utilized, they: only involve a Sub-Processor with the prior approval of the Controller; inform the Controller of any kind of designated adjustments worrying Sub-Processors; they apply a composed contract consisting of the very same information protection commitments as established out in these Terms; comprehend that any failing on the component of the Sub-processor to follow the Information Protection Laws, the Cpu stays totally accountable to the Controller for the efficiency of the Sub-Processor's commitments; and aid the Controller in offering subject gain access to and permitting information topics to exercise their rights under the Data Defense Rules.

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The Controller shall execute adequate and ideal onboarding and due diligence look for all Processors, with a complete evaluation of the required Data Protection Regulation needs. The Controller shall verify that the Processor has appropriate and recorded procedures for information violations, data retention and information transfers in location. The Controller shall acquire evidence from the Cpu as to the: (a) verification and reliability of the employees made use of by the Processor; (b) any certificates, certifications and policies as referred to in the onboarding process; (c) technical and functional measures used in securing the Personal Data; and (d) procedures in location for enabling information based on exercise their rights, consisting of (yet not limited to), subject access requests, erasure & rectification treatments and restriction of handling procedures.