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What Are The Best Recommended Virtual Receptionists

Published Jul 13, 24
6 min read


OHQ's documents suffice evidence of a cost that is payable unless they are revealed to be inaccurate. Customer will utilize its affordable endeavours to notify OHQ of any billing dispute within fourteen (14) days of invoice of a billing, adhering to the procedure outlined in Area 15. If Client disagreements a billing, the billing must remain to be paid in a timely manner nonetheless OHQ will attribute or refund Consumer if it is later fairly established by OHQ or pursuant to the conflict resolution process outlined in Area 15 that the billing was incorrect and the Consumer is entitled to a credit report or reimbursement.

Such revisions may consist of, without restriction, modifications to the amounts of the Subscription Charges or Usage Fees for OHQ Paid Providers, adjustments to the use allowances consisted of in the Pricing Plans, and discontinuation of Pricing Plans. (a) Each such modification will take result after affordable breakthrough created notice is provided to Consumer (for instance, by being posted to the OHQ Website), other than that any kind of such modification that influences a Selected Paid Solution will use to Consumer beginning at the start of a Paid Service Term starting no much less than thirty (30) days from the date which OHQ offers notification of such modification to Client in accordance with Area 16.8.

If Consumer does not end its use any type of afflicted Selected Paid Solution before the reliable day of such alteration, Client will be considered to have consented to such revision relative to such Selected Paid Solution. (b) If a Prices Strategy chosen by Customer is discontinued, OHQ will provide Client with sensible advance notice of no less than thirty (30) days and Consumer will certainly be given the alternative of picking a new Pricing Strategy from then-current rates strategies offered by OHQ.

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For avoidance of doubt, this paragraph does not relate to adjustments to the Price Checklist, which are resolved in Area 7 (virtual assistant receptionist).1. Consumer stands for that all info offered by Customer and its customers to OHQ (consisting of, without restriction, all get in touch with info and information concerning Consumer's Credit scores Card) is exact, current and full at the time it is given to OHQ

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Consumer must in all times abide with all regulations, guidelines, criteria and codes relevant in link with its usage of OHQ Offerings and the Consumer's supply of its services and product to its customers. Client will certainly not use any OHQ Offerings to take part in, or to motivate or assist others to take part in, any type of illegal or deceptive tasks.

If a new Paid Solution Term begins earlier than 3 (3) days after such email is sent out, Consumer will certainly incur the applicable Subscription Cost for the new Paid Solution Term (the ""). The efficient day of such termination will certainly be either (i) the Asked For Discontinuation Day, or needs to Customer not specify a Requested Termination Day, (ii) the last day of the Last Paid Solution Term.

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Where Client terminates according to this Section 10.1(b): (i). The Subscription Fees that have been pre-paid will certainly be preserved and the OHQ Offerings offered to Client till the last day of the Last Paid Solution Term (based on reinstatement costs under clause 10.3(e)) and the unused equilibrium of the Prepaid Use Debt will certainly be maintained by OHQ for future use by Customer if Consumer makes a decision to re-instate or otherwise re-commence the OHQ Service according to Area 10.3(e); or (ii).

(b) Complying with termination of any OHQ Solution, OHQ will certainly not be accountable whatsoever for answering phone calls, taking or delivering messages, or performing any type of various other tasks about such OHQ Service. (c) Upon discontinuation of all OHQ Solutions, OHQ might end Client's Account and Customer's access to the Account.

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(e) Following termination of any OHQ Services, OHQ will certainly have no obligation to reinstate or otherwise recommence such OHQ Providers. If OHQ elects (in its discernment) to restore or otherwise recommence an ended OHQ Providers, OHQ may require that Customer pay a reinstatement fee of $30 (to cover OHQ's reasonable expenses in refining the reinstatement) Information collected by OHQ from Consumer and its customers may be made use of, divulged and shared by OHQ based on OHQ's personal privacy policy as offered on the OHQ Website ("") and as might be changed every now and then.

The Controller thus appoints the Cpu with regard to handling tasks embarked on during the arrangement of receptionist solutions. OHQ and Consumer acknowledge and agree that the Processor goes through the following obligations: The Cpu will abide by the appropriate Data Defense Laws and should: (a) only act on the composed directions of the Controller and make sure those acting under their authority do the exact same; (b) make certain that people refining the information undergo a task of self-confidence; (c) use its ideal endeavours to protect and safeguard all individual information from unauthorised or unlawful handling, consisting of (yet not restricted to) unintentional loss, damage or damage; (d) make sure that all processing fulfills the needs of the GDPR and related Data Security Regulation; (e) make sure that where a Sub-Processor is made use of, they: only involve a Sub-Processor with the previous consent of the Controller; inform the Controller of any intended changes worrying Sub-Processors; they execute a written agreement including the same information protection commitments as laid out in these Terms; understand that any kind of failing for the Sub-processor to abide by the Information Defense Laws, the Cpu remains completely liable to the Controller for the performance of the Sub-Processor's commitments; and assist the Controller in supplying subject gain access to and permitting data based on exercise their civil liberties under the Information Protection Regulations.

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The Controller shall perform adequate and suitable onboarding and due diligence checks for all Cpus, with a complete analysis of the obligatory Information Protection Legislation needs. The Controller shall verify that the Processor has sufficient and recorded processes for information violations, data retention and data transfers in position. The Controller shall get evidence from the Cpu as to the: (a) verification and integrity of the staff members used by the Processor; (b) any kind of certificates, accreditations and policies as referred to in the onboarding procedure; (c) technological and functional actions utilized in guarding the Personal Data; and (d) treatments in location for permitting information subjects to exercise their legal rights, consisting of (however not limited to), subject accessibility demands, erasure & correction treatments and restriction of processing procedures.

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